Helpdesk

FAQ 0

TROUBLESHOOTING 3

• Why can’t I complete the Terms of Engagement?
• I have been waiting on the line for five minutes and no one has joined the conference.
• Why am I not receiving emails from Third Bridge in my inbox?

CLIENTS 2

• Who are Third Bridge's clients?
• How can I or my company become a client of Third Bridge?

UPDATING MY SPECIALIST PROFILE 7

• How do I access my specialist portal?
• How do I change my contact details?
• How can I view my consultation history with Third Bridge?
• How do I update my professional profile/skills?
• How do I update my compensation details?

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COMPLIANCE 10

• Are consultations confidential?
• Can I remain anonymous?
• Is there anything I should not discuss on the call?
• Can I participate in a Third Bridge consultation while being currently employed or currently consulting elsewhere?
• Will consulting with Third Bridge prevent me from taking on new employment/consulting opportunities?

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SCHEDULING A CONSULTATION 3

• How do I consult if I am travelling abroad at the time of the consultation?
• Why haven’t I received confirmation of a time for my consultation?
• How do I reschedule a confirmed consultation?

REFERRALS 2

• How can I refer a potential specialist?
• How many people can I refer?

COMPENSATION 15

• When can I expect payment?
• Do I need to create an invoice?
• How do I get a tax form / do I need a tax form (1099)?
• I'm having trouble putting in payment details.
• Why is my compensation subject to local taxes or bank fees?

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FORUM 8

• What is a Forum Interview?
• What are the advantages to participating in an Interview?
• Will I be speaking directly with a client?
• Are Forum Interviews recorded?
• Who can attend the Interview?

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MISCELLANEOUS 0

ELIGIBILITY 3

• How can I become a Third Bridge specialist?
• Do I have to pay to be considered for consulting opportunities?
• Who can participate in consultations with Third Bridge’s clients?